What was my motivation you ask? Well, this lady smiled at me and asked if I would do one thing for her - would I Febreze my taxi so that it did not reek of cigarette smoke. Voila - instant motivation to quit smoking. LOL So now that I have been a non smoker for what - has it been two weeks already? Shampood carpet, cleaned all fabrics in apartment, lit incense sticks, burned fragrant candles, used Air purifier in taxi, shampood its carpet, everything is smelling of if not roses, then much better than heretofore. BTW, I am more appealing in the fragrance department also. LOL
Trust Leaks™: Expectation Drift: Why Clients Feel Misunderstood (and How to
Prevent It)
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Expectation drift happens when alignment is assumed, not defined. Learn why
clients feel misunderstood—and how one simple question prevents trust
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